Privacy Policy for AIMindHub

1. Introduction AIMindHub operates an online learning platform for mastering AI workflows. This policy explains how data is collected, used, stored, and shared when users access our services in Canada and other regions.

2. Company Details
AIMindHub
4-1420 9 Ave SE, Calgary, AB T2G 0T5, Canada
Phone: +14034537131
Email: [email protected] Business Number (BN): 569865423

3. Scope of This Policy This policy applies to visitors, registered users, learners, and any person who interacts with our website, courses, tools, and AI based systems.

4. Data We Collect We may collect:

• Name and contact details

• Email address and phone number

• Account login data

• Payment details

• Course activity and progress

• Device and browser data

• IP address and usage logs

5. Methods of Data Collection Data is collected when users:

• Create an account

• Enroll in courses

• Contact support

• Subscribe to updates

• Use AI tools on the platform

• Interact with cookies and similar tools

6. Purpose of Data Use We use data to:

• Provide access to courses

• Manage user accounts

• Deliver AI learning tools

• Improve platform features

• Send service updates

• Respond to requests

• Meet legal duties

7. Legal Basis Under GDPR For users in the European Union, data processing is based on:

• User consent

• Contract need

• Legal duty

• Legitimate interest related to platform growth and safety

Users may withdraw consent at any time.

8. User Rights Under GDPR EU users have the right to:

• Access their data

• Correct inaccurate data

• Request data erasure

• Limit processing

• Object to processing

• Request data transfer

• File a complaint with a data authority

9. Data Sharing We may share data with:

• Service providers

• Payment processors

• Hosting partners

• Analytics providers

• Legal or public bodies when required by law

All partners process data under written terms.

10. International Data Transfers Data may be stored or processed outside Canada or the European Union. When such transfer occurs, we apply lawful safeguards as required by data law.

11. Data Retention Personal data is kept only as long as needed for service use, legal duties, dispute handling, and record keeping. When no longer needed, data is removed or anonymized.

12. Data Security We apply technical and admin measures to protect data from loss, misuse, and unauthorized access. These include secure servers, access control, and data encryption.

13. Cookies Policy Our website uses cookies and similar tools to:

• Enable core site functions

• Save user preferences

• Analyze traffic and usage

• Support marketing activity

Users may control cookies through browser settings. Some features may not function properly if cookies are disabled.

14. Types of Cookies Used

• Essential cookies for login and access

• Analytics cookies for usage data

• Preference cookies for saved settings

• Marketing cookies for content display

15. Children’s Privacy Our services are not directed to children under the age required by local law. We do not knowingly collect data from children without valid consent from a parent or guardian.

16. Automated Decision Making AI tools on the platform may provide automated output based on user input. These tools support learning tasks and workflow practice. Users may contact us for human review of account issues.

17. Third Party Links Our website may contain links to third party sites. We are not responsible for the privacy practices of those external services.

18. Changes to This Policy We may update this policy to reflect service changes, legal updates, or platform growth. The latest version is available on our website.

19. Contact and Data Requests
For privacy questions or data requests, contact:
Email: [email protected]
Phone: +14034537131 Address: 4-1420 9 Ave SE, Calgary, AB T2G 0T5, Canada

AIMindHub acts as data controller for personal data processed through its online AI learning platform.